Terms of Service
Welcome to SOUTHPEAKTRADING. These terms explain the rules for using our online store and buying our products. By shopping with us, you agree to these terms, so please take a moment to read them.
Using Our Store
When you place an order with us, you agree to provide accurate and current information. This includes your name, shipping address, and payment details. Making sure everything is correct helps us get your order to you without any hiccups.
All content on our site, including product descriptions and images, is for your personal use. You may not copy, reproduce, or resell any part of our store for commercial reasons without our written permission.
Orders and Payment
Once you place an order, we will send you a confirmation email. This email simply confirms that we received your order. We may still need to verify certain details before we process it. If we cannot verify your information, we might cancel the order and let you know right away.
We accept the payment methods shown at checkout. Your payment is processed securely, and we never store your full card details on our servers.
Pricing and Availability
We work hard to keep our product prices and availability up to date. However, mistakes can happen. If we discover an error in pricing or stock levels, we will contact you before shipping. You can then decide whether to proceed with the corrected order or cancel it for a full refund.
Shipping and Delivery
We aim to ship all in-stock items within the timeframes listed on our shipping page. Delivery times may vary based on your location and the shipping method you choose. Once your package leaves our facility, the carrier takes responsibility for delivery.
Returns and Refunds
Your happiness with our products matters to us. If something is not right, please reach out within 30 days of receiving your order. We will guide you through the return process. Items should be unused and in their original packaging for a smooth refund or exchange.
Limitation of Liability
SOUTHPEAKTRADING is not liable for any indirect or incidental damages that may arise from using our products or website. Our total liability for any claim is limited to the amount you paid for the product in question.
Changes to These Terms
We may update these terms from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this page, and the new version will apply to all orders placed after the update date.
Contact Us
If you have questions about these terms or anything else, please email us at [email protected]. We are here to help and usually respond within one business day.