Shipping Policy for SOUTHPEAKTRADING
We know you are excited to get your order, and we want to make sure everything arrives smoothly. That is why we offer free shipping on every order we send out across the United States and Canada. No hidden fees, no surprise costs at checkout—just straightforward, friendly service from our team to your door.
How Long Will My Order Take?
Once your order leaves our hands, here is what you can expect for delivery times:
- United States: 6 to 10 business days
- Canada: 8 to 13 business days
These timeframes start from the moment your package is handed over to the carrier. Please keep in mind that weekends and holidays are not counted as business days. During busy seasons, carriers may experience slight delays, but we are always keeping an eye on things to help your order move along as quickly as possible.
Where Do We Ship From?
All orders are processed and shipped from our location at 4527 Bridgewater Lane, Suite 210, Austin, TX 78759. We take care in preparing each package so it arrives in great shape.
How Will I Know My Order Is On Its Way?
As soon as your order ships, we will send you a confirmation email with tracking information. You can follow along with your package every step of the journey. If you ever have questions about your shipment, just reach out to us at [email protected], and we will be happy to help.
A Few Friendly Notes
Delivery times are estimates provided by the carrier, and they do their best to meet them. However, weather conditions, remote locations, or other unexpected events can occasionally cause a small delay. We appreciate your patience and understanding when this happens.
If you need to update your shipping address after placing an order, please contact us as soon as possible. Once a package is in transit, we may not be able to make changes, but we will always try our best to assist you.
Thank you for choosing SOUTHPEAKTRADING. We are grateful for your trust and look forward to getting your order to you safely and quickly.